Description

POSITION OBJECTIVE 
Working under limited supervision, the Technician will perform preventative maintenance supporting the facilities of the School of Dental Medicine's 11 patient-based clinics, 2 predoctoral multidisciplinary labs and all administrative areas of the management center located at the Health Education Campus of Case Western Reserve University. The technician will provide needed maintenance services to research personnel located on the main campus as well.

ESSENTIAL FUNCTIONS 
1.    Perform routine, preventative maintenance on over 200 dental clinic operatories: including diagnosing and repairing mechanical, electrical, or hydraulic failures. This involves calibrating dental equipment to ensure accurate results, replacing hoses, flushing water and suction lines, repairing and rewiring electrical lines, and cleaning biohazardous waste traps and sinks. Emergency duties are prioritized first, followed by routine maintenance procedures. The technician will respond to work order requests submitted via the online ticketing system and notify the requester upon completion. Communication with dental equipment vendors and manufacturers is essential to secure replacement parts or troubleshooting assistance. Additionally, the technician will maintain and repair 80 dental simulation work benches in the pre-clinical simulation center, including Adec dental simulation units and vacuum units and maintain labs associated with the pre-clinical centers, focusing on routine cleaning and replacing plaster traps. (40%)
2.    Install, maintain, and repair various dental equipment: This includes dental chairs, X-ray machines, sterilizers, grinding/polishing machines and other related equipment. Diagnose and troubleshoot equipment failures to ensure minimal downtime. Perform preventive maintenance to avoid potential issues and ensure equipment longevity. Provide on-site repair service to dental offices, ensuring quick and efficient resolution of issues. Train dental staff on proper usage of equipment and basic troubleshooting techniques to minimize future issues. Maintain an inventory of spare parts for immediate repairs, ensuring that common issues can be resolved quickly. Document service and installation actions by completing forms, reports, logs, and records to maintain a clear history of equipment maintenance and repairs. Stay current with the latest dental technology and repair techniques to provide the best service possible. The technician will also install and repair new or existing dental and research lab equipment and occasionally relocate existing equipment. (30%)
3.    Maintain records, reports, and inventory: Log all repairs and preventative maintenance into a database for monthly reporting to the assistant dean of finance and operations and infection control officer. Report amalgam and biohazardous disposal of chemicals and equipment as required for state and local government agencies. File monthly report with the department of Occupational and Environmental Safety, requiring physical inspection of safety showers in all labs, fire extinguishers, chemical disposal areas, signage, stairwells, and other areas as required. (10%)
4.    Move faculty and staff offices: Work with the dental school and University Technology department to move computer and printer equipment. Move office furniture and secure/install necessary equipment This includes transferring closed-out patient charts between the clinical building and the Cedar Avenue Service Center, providing aid in hanging artwork, diplomas, and special signage, removing non-approved furniture and wall hangings as directed, and aiding departments with unloading pre-clinical and clinical materials from delivery trucks. (10%)
5.    Serve as the main contact for departments with building-related maintenance issues: Matters beyond the scope of the maintenance staff are to be reported to CBRE for review and follow-up. This includes, but is not limited to, lamping, elevator repair, temperature control issues, leaks, bio-hazardous spills/cleanup, and general life safety matters. Participate in new construction and renovation project meetings as needed. (10%)

NONESSENTIAL FUNCITONS 
Perform other duties as assigned. (<1%)

CONTACTS 
Department: Daily with all levels to exchange information needed for service requests.
University: Regular contact with Plant Services regarding service needs, especially those related to the building structure and CBRE, Inc. 
External: Contact with vendors as needed regarding ordering of materials/supplies for needed repairs.
Students: Daily contact with students requesting service needs.

SUPERVISORY RESPONSIBILITIES
No direct supervision of staff employees.

QUALIFICAITONS
Experience: 2 to 5 years of related experience required. Trade experience in electrical and or plumbing preferred. Experience in repair of hydraulics/pneumatics is a plus. 
Education/Licensing: High school education is required. Certification in Electrical and or plumbing preferred. Valid Ohio driver's license is required.

REQUIRED SKILLS
1.    Basic knowledge of plumbing and electrical repair. 
2.    Technical knowledge of hydraulics/pneumatics.
3.    Working knowledge of Microsoft Office, Excel, Word.
4.    Ability to work with various populations of faculty/staff/students.
5.    Ability to meet consistent attendance. 
6.    Ability to interact with colleagues, supervisors, and customers face to face. 
7.    Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.

WORKING CONDITIONS
This position involves working with industrial machinery including equipment containing biohazardous material, chemicals, and possible exposure to radiation from x-ray equipment. Employee must be able to lift 50 to 75 lb. boxes of material, furniture, and equipment. The employee will be required to drive their own vehicle while on the job. Ability to work on ladders is occasionally necessary. Must be able to work overtime during peak periods including Mock boards, Boards, Professional's Day, Senior check out, Prophy Day(s), Graduation and other times as assigned.

SALARY GRADE

Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $19.41 per hour, depending on qualifications, experience, department budgets, and industry data.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

EEO Statement

Case Western Reserve University is an equal opportunity employer.  All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

Reasonable Accommodations

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

How to Apply

Search for Job#14002 and apply at jobs.case.edu

Requirements

QUALIFICATIONS:

Experience: 2 to 5 years of related experience required. Trade experience in electrical and or plumbing preferred. Experience in repair of hydraulics/pneumatics is a plus. 

Education/Licensing: High school education is required. Certification in Electrical and or plumbing preferred. Valid Ohio driver's license is required.