Description

Assistive Technology Technician, Senior

Northern Arizona University

Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• This position is subject to the availability of funding. The incumbent is not eligible for Service Professional non-renewal notice, or Classified Staff layoff or recall status.
• This position is posted as Assistive Technology Technician, Senior, which is a working title. The NAU system title for this position is Material Supply Storekeeper, Senior.
• Driving a vehicle on behalf of the university is anticipated to be a regular part of this position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver's license information for driving record monitoring, and completion of training appropriate to the level of driving performed. The law applies to all faculty, staff, and students who drive personal or university-owned motorized vehicles for any business purpose. More information on the NAU Authorized Driver Policy can be found on the NAU website.
• This position is based in the Phoenix, AZ area with their main office in Mesa, AZ.

About the Department/College

IHD is an interdisciplinary unit and the oldest Institute at NAU. IHD is housed in the College of Social and Behavioral Sciences. IHD is a University Center for Excellence in Developmental Disabilities (UCEDD) emphasizing four core function areas: Research and Evaluation, Interdisciplinary Education and Training, Community Service, and Information Dissemination. The Assistive Technology for Employment and Independence (ATEI) program falls under IHD's Community Service area and is based in the Phoenix, AZ area with their main office in Mesa, AZ.

About the Position

Northern Arizona University's Institute for Human Development (NAU-IHD) seeks an Assistive Technology Technician, Senior, to manage assistive technology (AT) equipment and product inventory and to support staff who provide assistive technology services to the ATEI Program. The ATEI program is funded through a contract with Arizona's Rehabilitation Services Administration (RSA). ATEI provides comprehensive assistive technology (AT) services to RSA's vocational rehabilitation (VR) clients. Please note this position is based out of the Phoenix area and office is based in Mesa, AZ.
Responsibilities Include

50% - Inventory Management

• Orders, receives and processes new equipment into inventory. Labels devices and components, stores and organizes items appropriately.
• Performs equipment/device inventory updates in inventory management systems.
• Assists with maintaining existing devices, perform equipment/device updates, troubleshooting, minor repairs, routine maintenance and coordinates necessary vendor repairs.
• Retrieves and prepares inventory items for AT Specialists to use for demonstrations; check that all component parts are present and that the devices are updated and in working order.
• Prepares devices/equipment to be shipped to clients, including packing equipment, preparing shipping labels and scheduling shipment pick-ups.
• Assists with processing returned equipment including unpacking, verifying, testing/repairing, sanitizing items and returning into inventory.
• Tracks and reports equipment with NAU property control numbers and/or items identified for surplus.
• Works with Assistant Manager, Inventory to appropriately dispose of outdated and obsolete equipment.
• Assists with maintenance of equipment vendor database.
• Configure assistive technology and equipment for client demonstration appointments.
• Deliver equipment to vendors and clients.
• Install and configure assistive technology and workstation equipment in client's home or workplace as needed.

30% - Financial Reporting

• Purchases equipment, supplies and materials, including alternative technical products and bulk purchases.
• Monitors and orders equipment management-related supplies: shipping supplies, equipment storage items, peripheral items such as batteries, tools, and other supplies as needed.
• As directed by the Assistant Manager, Inventory, AT Analysts and/or Program Director, obtains price quotes/estimates for assistive technology products under consideration for purchase and with supervisor approval, purchase AT items adhering to NAU purchasing processes.
• Tracks purchases and ensures deliveries are completed.
• Uses departmental purchasing card for approved expenditures.
• Completes regular reconciliation of purchasing card transactions in accordance with purchasing card policies and procedures.

10% - Project Support

• Distributes, collects, and processes applications, forms, surveys, and documents related to assistive technology equipment.
• Collaborates with the Assistant Manager, Inventory with input into the creation of demonstration and training materials.

5% - Community Outreach

• Communicates with volunteers, clients, vendors, external stakeholders or constituents, and/or community partners.
• Assists with equipment for events, service projects, and/or recognition in relation to program.

5% - Other

• Other duties as assigned.

Minimum Qualifications

• Undergraduate bachelor's degree.
• 3 years of relevant experience.
• Valid driver's license.

*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.

Preferred Qualifications

• Administrative and/or assistive technology experience within a higher education or government setting.
• Experience managing inventory
• Organizational and project management skills
• Experience working in the disability field and/or understands vocational rehabilitation services
• Experience purchasing assistive technology devices, medical or therapy related equipment
• Experience working in the human services field and/or directly with people with disabilities
• Experience with data entry for program record keeping, management and data reporting.

Knowledge, Skills, & Abilities

Knowledge

• Knowledge of assistive technology and information technology devices
• Knowledge of standard office policies and procedures
• Knowledge of supplies, equipment, and/or services ordering
• Knowledge of inventory control and asset management
• Knowledge of procurement related accounting processes

Skills

• Develop and maintain good working relationships
• Proficient in English composition, grammar, spelling and punctuation, and basic math
• Records, inventory maintenance and management
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Effectively uses cloud-based collaboration software (e.g., MS Teams)
• Planning, organizing, coordinating, and facilitating skills
• Project management skills

Abilities

• Manages complex administrative tasks
• Efficiently manages time with minimal supervision
• Effectively set and shift priorities as needed or directed
• Balances competing priorities
• Works independently, takes initiative
• Prepares professional communications
• Communicates effectively
• Problem solving
• Organizational capabilities
• Provides excellent customer service
• Gathers data, compiles information, and prepares reports
• Promotes a diverse, inclusive, and welcoming environment

Compensation

Salary range begins at $38,628.00 - $48,285.00. Annual salary commensurate with candidate's qualifications and related experience.

Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Notice of Availability of the Annual Fire and Security Report

Each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Immigration Support/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Submit your Application

To apply for this position, please click on the "Apply" button on this page. You must submit your application by midnight of the application deadline.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.



To apply, please visit: https://careers.nau.edu/jobs/assistive-technology-technician-senior-phoenix-arizona-united-states







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